The surgery remains open during 12-13.30 lunchtime period. Our main switchboard lines close at 12.00 and reopen at 13.30. There is a emergency line available during this time only.
One evening a week (Tuesday, Wednesday and Thursday on a rolling basis) 18:30 until 20:15
The doctors provide an emergency service until 18:30 Monday to Friday. Through the day doctor’s appointments are available from 08:30 – 11:30 and 14:00 – 17:30.
On our evening session the last bookable appointment is 20:00.
When We Are Closed
If you need to see a doctor out of normal surgery hours, you should ring 111. Staff at the 111 service will listen to your problem and advise on what you should do next.
Alternatively there are 2 local Walk-in Centres:
Battle Hill Health Centre, Belmont Close, Battle Hill, Wallsend NE28 9DX - Tel 0191 295 8520
Molineux Street NHS Centre, Molineux Street, Byker NE6 1SG - Tel: 0191 2755 862
Both Walk in Centre provide a service from 08:00 until 20:00 7 days a week for anyone over the age of 2. Children under the age of 2 suffering from a minor injury should be taken to the local accident and emergency department.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
travelling for work purposes, but only where you cannot work from home
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if: